Terms and Conditions​

Legal Information & Notices

What’s in these terms

These terms tell you the rules for using Our websites:

  1. SteelBuy online marketplace steelbuy.app (Our Marketplace)
  2. SteelBuy marketing website http://www.steel-buy.com (Our Website).


Who We are and how to contact Us

The sites steelbuy.app (Our Marketplace) and http://www.steel-buy.com (Our Website) are operated by Steelbuy Limited (We and Us). We are registered in England and Wales under company number 01914559 and have Our registered office and main trading address at:
3rd Floor, Friars Gate,
1011 Stratford Road,
B90 4BN
Our VAT number is GB 695 9678 44.
To contact Us, please email support@steel-buy.com or telephone Our customer service line on +44(0)1217137280.


Business Users only

By using Our Marketplace you accept these terms. Please note that Our Marketplace is solely intended for business users. Our Marketplace is not intended for domestic or private use. You agree not to use Our Marketplace for any domestic or private use. By using Our Marketplace, you confirm that you accept these terms of use and that you agree to comply with them.

There are other terms that may apply to you
These terms of use refer to the following additional terms, which also apply to your use of Our Marketplace:

  • Our Privacy Policy
  • Our Acceptable Use Policy which sets out the permitted uses and prohibited uses of Our Marketplace. When using Our Marketplace, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy, which sets out information about cookies on Our Marketplace.
    If you purchase goods or services from Our Marketplace, Our Buyer Terms and Conditions will apply to those purchases. If you sell goods or services using Our Marketplace, Our Seller Terms and Conditions will apply to those sales.

If you order goods from Our Marketplace and if you make a pre-payment for the full price of the goods and We do not obtain the goods for you then We will refund the pre-payment in full at the time We notify you that We have not obtained the goods for you, or the date on which your order expires (whichever is the sooner). For details on when this happens, please see Our Buyer Terms and Conditions. We will not pay interest on any pre-payment. You will not receive an invoice for the goods unless We enter into a contract with you to sell you them. This will only occur if and when We obtain the Goods for you.

We may make changes to these terms
We may amend these terms from time to time. Every time you wish to use Our Marketplace, please check these terms to ensure you understand the terms that apply at that time.